✦ REACH OUT TO US ✦
We'd Love to Hear From You
Questions about your order? Stories to share? Collaborations? We're here.
Send Us a Message
Get in Touch
Email Us
hello@venuspalestine.comCrafted In
Gaza, Palestine 🇵🇸
Response Times
Monday – Friday: Within 24 hours
Weekends & Holidays: Within 48 hours
✦ Every message is read with care ✦
✦ ✦ ✦
"Every thread we sew carries the memory of our homeland. When you wear our work, you carry a piece of Palestine with you."
— Venus Palestine, Artisan Collective
Frequently Asked Questions
Can't find what you're looking for? Send us a message above.
How long does shipping take?
Each piece is handcrafted with love, so standard shipping takes 7–14 business days internationally. We offer express options at checkout. You'll receive a tracking number once your order ships.
Can I request a custom design?
Yes! We welcome custom orders — whether it's a specific color palette, a regional Palestinian embroidery pattern, or a personalized gift. Send us a message above and we'll discuss your vision.
What is your return policy?
We accept returns within 14 days of delivery for unused items in original condition. Because each piece is handmade, slight natural variations are part of the beauty. Visit our Returns page for full details.
Are your products ethically made?
Every piece is handcrafted by skilled women artisans in Gaza who are paid fairly and directly. Purchasing Venus Palestine supports their livelihoods and helps preserve the ancient art of tatreez embroidery for future generations.
Do you offer wholesale for boutiques or shops?
We'd love to partner with conscious retailers who share our values. Reach out via the form above with "Wholesale Inquiry" as your subject and we'll share our wholesale catalog and terms.
While You're Here — Explore Our Collection
Each piece supports artisans in Gaza and keeps Palestinian heritage alive.